VIP Membership FAQs

What is SONCY VIP Membership?

SONCY VIP Membership is a way to enjoy special perks such as exclusive prices, FREE shipping and FREE returns and of course exclusive access to sales and first look at new styles!

Am I able to cancel my membership at any time?

Unfortunately you are not able to cancel until the end of your membership year.

Can I gift VIP to a friend?

At this time, we are not set up for VIP memberships to be gifted.

Can I use my first time customer discount or any other promo code along with my VIP price?

Yes, you may use the promo code at checkout.

What shipping method will I receive with my membership?

The free shipping we offer for our VIP members is 'Standard Ground Shipping".

When will my membership expire?

Your membership will expire the following year the same day you signed up.

How do I join?

You may join by visiting If you already have a customer account with us, please make sure to use the same email you have linked to your account.

Can I join anytime?

Yes! You may join our VIP program at any time!

Why am I seeing my total reflect the normal price and not VIP?

In order for you to be able to see the VIP price reflect at checkout you must be logged in to your VIP account.

How much discount do I receive if I am a VIP member?

Our VIP members will benefit from a 30% discount off the regular price of the item.

Can I be refunded the price difference for prior purchases before I became a VIP member?

We are not able to refund any purchases prior to becoming a VIP member.

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