Shipping and delivery

SHIPPING

We ship WORLDWIDE. All of our orders are shipped on business days (Monday - Friday).

HOLIDAY SHIPPING
Please note that due to certain US and International Holidays, orders may take longer to ship out.


UNITED STATES

VIP Membership includes free ground shipping on all orders (transit time: 5-7 business days) 
Non-VIP orders will be charged a shipping fee of $7 for ground shipping (transit time: 5-7 business days) 
2 Day Shipping - Weight based quote
Next Day Shipping - Weight based quote

INTERNATIONAL SHIPPING

The rate to ship to international countries is based on the weight of your order and the dimensions of the box needed to ship it. This rate will be presented at checkout.

All international returns will be subject to a return fee to cover shipping.

Please note: International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by SONCY.

International orders typically arrive between 7 to 15 working days.

If you have reason to believe your package has been lost or stolen, please contact customer care (customerservice@soncy.com) so that we can investigate this for you

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